Website Privacy Notice

Website privacy statement

Teva Canada Limited (“Teva Canada,” “we,” “us” or “our”), a subsidiary of Teva Pharmaceutical Industries Ltd., is committed to preserving and safeguarding your right to privacy. As part of this commitment, we want you to be fully aware of what happens to the personal information we collect through your use of our website located at (the “Website”). Accordingly, this Website Privacy Statement sets out the manner in which we will collect, use, disclose and otherwise manage your personal information.

Collection of personal information

While navigating our Website or during telephone interaction, we may ask that you provide us with your personal information for certain purposes, including to enable us to process your product purchases or to otherwise serve your needs better. Often, it is optional for you to provide your personal information, but other times, including in order to complete your purchase, such information would normally need to be provided. You may choose not to provide your personal information even in such cases, but that may result in our inability to serve you in the manner to which you’ve become accustomed. We will advise you if a service cannot be performed without such information. We will also collect the personal information you voluntarily provide us, such as comments or suggestions about the Website or requests for information about our products. We also may automatically collect general anonymous information related to your use of our Website, such as the date and time you visit the Website and the pages you visit on the Website. Our servers may automatically collect information about the type of browser you use and the name of your Internet Service Provider. In addition, we may collect “cookie” information from your browser to identify your computer and provide us with a record of your visits to our website. (Collectively, the foregoing is referred to as “Usage Data”). The technology used to gather “cookie” information is provided by the Internet browser you use, and stored on your browser. You may set your browser to disable or refuse to accept cookies, although doing so may affect your viewing of the Website.

Use of personal information

We will keep the information you provide confidential and use it to support and maintain your customer relationship with Teva Canada. This will facilitate the processing and completion of your purchase and enable us to update you on changes to our product portfolio and to elicit your feedback.

We use Usage Data and feedback information for the purposes of monitoring and improving the use and features of the Website. We will use your contact information to provide you with the information you have requested. We collect IP addresses for purposes of system administration to audit the use of our Website and to identify users of our Website when we feel it is necessary to enforce compliance with our Website’s Terms of Use.

Disclosure of personal information

Except as stated below, Teva Canada will not transfer, sell or otherwise disclose any of your personal information to any third party without your prior written consent.

Third-party links and Access to Third Party Services

The Website may include links to third-party websites or access to third party services (TPS) that we do not own or control. These linked resources have separate and independent privacy policies which we recommend you read carefully. We have no control over such resources and therefore have no responsibility or liability for the manner in which the organizations who operate such linked resources may collect, use or disclose and otherwise treat your personal information.
For example, this website uses YouTube API services, and when engaging YouTube content through the website you are subject to the YouTube Terms of Service (, Privacy Policy (, and API Services Terms of Service ( )

Security of personal information

We will maintain your personal information in secure data storage to safeguard it from unauthorized access, use or disclosure. We will maintain the strict confidentiality of all personal information collected, and will only disclose such information on a confidential basis to employees and third-party contractors of Teva Canada who require such information for the purposes set out above. We will only keep your personal information for as long as it remains necessary or relevant for the purposes stated above or as otherwise required by law.

Changes to website privacy statement

If we decide to change our Website Privacy Statement, we will post those changes on our home page so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personal information in a manner different from that stated at the time it was collected, users will have a choice as to whether or not we use their information in this different manner.


If you have any inquiries or comments about this Website Privacy Statement, please contact us at 1-800-268-4127.