Teva-Fingolimod Patient Care Program

Provide your patients with the support they need when starting treatment with Teva-Fingolimod.

Patients prescribed with PrTeva-Fingolimod have access to the bilingual Teva-Fingolimod Patient Care ProgramSM. By helping patients enrol, you ensure they receive the support they need while taking this medication.

The program contains two key components:

  • First-dose monitoring: This is required for all patients starting fingolimod hydrochloride treatment for the first time or restarting treatment if interrupted. It involves observation at a clinic for at least six hours and includes an electrocardiogram for signs and symptoms of bradyarrhythmia.
  • Financial support: The Teva-Fingolimod Patient Care ProgramSM can offer reimbursement and financial assistance to enroled patients. For patients who qualify, the pharmacy will be reimbursed in the same way as any other third-party plan.

We’ve also created materials to help explain the program and its benefits to patients. These support materials are available as a PDF download—or speak to your Teva Canada Sales Representative to obtain hard copies.

  • Program enrolment form: Use this easy-to-understand form to help your patients enrol. You may also call to enrol at 1-855-868-7622. Download it here.
  • Patient Q&A bag stuffer: Include this bag stuffer to help your patients take home valuable information about the program and generic drugs. Download it here.

How do I help enrol a patient?

Prescribers, pharmacists, technicians or pharmacy assistants can initiate enrolment. To enrol a patient, call 1-855-868-7622 or fax 1-855-212-7872. A Patient Care Specialist will guide you through the enrolment process and provide you with everything you need to get patients started on PrTeva-Fingolimod.

For complete details about the program and how it works

Download our Pharmacist Q&A. It will provide all the details needed to help you understand the specific operation of the program and the reimbursement process.


If you have any questions about this program, please contact your Teva Canada Sales Representative or the Teva-Fingolimod Patient Care Specialists at 1-855-868-7622.